Same day delivery
(Monday to Saturday)

For order with payment done
by 2.00pm from Monday to Friday ;
by 11.00am on Saturday.
(Same day delivery might not available before the cut-off time mentioned above if we reached our daily production limit)

Delivery time

Monday to Friday : 9.00am - 6.00pm
Saturday : 9.00am - 2.00pm 
* Delivery will done anytime within the time frame above according to our internal delivery arrangement
Sunday and public holiday : Please contact our customer service for arrangement

Public holiday or special occasion
(E.g. Sunday, Christmas, Valentine’s day, Mother’s day & Father’s day)

Please place an order with payment 2 days in advance to ensure on time delivery

Kuala Lumpur Florist - All our flower are from our Kuala Lumpur Florist Shop delivering to all states in Malaysia. Need flower delivery on the same day from Kuala Lumpur? Order Now

Morning delivery request (9.00am – 12.00noon)
For morning delivery request, kindly arrange order with payment at lease 2 working days before delivery date and input 'request for morning delivery' inside memo to us section during online ordering.

Not applicable for Sunday's delivery and during peak season (e.g. Valentine's Day, Mother's Day). We understood that sender hope the delivery to be morning surprise on the special day but due to high volume of delivery to be handling during peak season, we can't promise but will try the best to fulfill. However, delivery will be done on the date specified during order.

Night delivery (6.00pm ~ 1.00am next day)
Available every night during our working days except night before public holiday (e.g. Christmas, New Year eve etc).
You can select the time frame you prefer and it will be subject to surcharge on top of product price and delivery charges (if any).
All the charges will be showing during order.
Kindly contact us for confirmation before placing an order for night delivery to address not within Kuala Lumpur and Selangor. 

Important notes :

• Sender must provide at least 1 contact number for recipient e.g. mobile phone.
  Please provide alternative contact number if available e.g. 2^nd mobile phone / office phone / house phone. We will confirm the address with recipient again before delivery.
  We will NOT reveal the actual item until it received by recipient because we understand most of the sender need the gift/flower to be a surprise
  
  
• Order status can be check from 'My Order Status' at our website header by input Order ID and E-Mail. However, status will update manually by our customer service during working hour. 
  
  
• In some cases, delivery may not be done within specified time requested due to unforeseen circumstances beyond our control. This apply to all delivery time frame.
  
  
• Fix time/express delivery can be arrange by extra surcharge (e.g. Order must deliver between 2pm to 3pm otherwise recipient will not be there). It's because additional resources and arrangement needed to fulfill these request.
  To avoid the charges, we suggest :- [please contact us for more details]
  

  	For delivery to office : Deliver to receptionist or recipient colleague
  	For delivery to house : Deliver to recipient family member or neighbour
  	For delivery to college/university campus : Deliver to recipient friend if we can’t contact recipient. Please provide us recipient friend contact number for arrangement

• For more information, kindly visit our 'Terms & Conditions' page.
  
  
• City/Area shown below defined as main town. It might be additional charges if the delivery address far away from main town.
  
  
• Kindly Contact us before placing an order if :-
• Delivery city/area not stated below or you not sure about it
• Delivery address in plantation estate e.g. Felda / Palong etc
  
  
• Delivery Charges charging based on 'per address per trip' basis. (e.g. Charging delivery charges for only once if deliver multiple product to same address in same trip and date)
  
  
• The 'Minimum Product' shown after the name of delivery area below referring to the price of Main Product.
  
  
• For the benefits of all party, we imposing the below Standard Operating Procedure (SOP) of Delivery Service during Post Covid-19 Pandemic, we will :-
• Leave the products on the doorstep if we get to know that recipient or any family member is in a quarantine period.
• Leave the products on a dedicated counter/desk for delivery purposes if our delivery personnel is unable to reach to recipient's doorstep. e.g. Hospital/High rise building etc
• Try the best to notify the recipient or sender once the delivery is done if the product is not received by the recipient him/herself.
• Unable to provide signed Delivery Order (DO) to sender as Proof Of Delivery. As it will be contactless delivery. The sender may verify the delivery with the recipient for delivery confirmation.

Delivery Coverage Area and Charges

• Kuala Lumpur
• Selangor
• Negeri Sembilan
• Pahang
• Perak
• Johor
• Terengganu
• Kedah
• Pulau Pinang (Penang)
• Melaka
• Kelantan
• Sabah
• Sarawak